FREE USA SHIPPING ON ALL ORDERS

FAQ's


WHAT IS CBD?

CBD or cannabidiol is one of over 85 cannabinoids discovered so far in cannabis. CBD is present in more significant quantities in hemp than marijuana, and because it is non- psychoactive, CBD is widely regarded to possess the most health potential.

CAN I GET HIGH FROM CBD?

No. The high feeling most people associate with marijuana comes from THC, an active component found in the plant. For context, there are close to 100 cannabinoid compounds in a cannabis plant, but THC is the only one that is psychoactive.

CBD is also a natural component in cannabis, but unlike THC, it doesn’t get you high. CBD binds to receptors all throughout the body and will not cause any psychoactive effects. It contains very low amounts of THC (less than .3%), not enough to get you high.

HOW DO I TAKE CBD?

The most common usage for CBD is as an oil delivered as a tincture. You simply drop it directly under your tongue or into whatever any liquid you’re drinking. You can also get CBD through edibles, smoking vapor, and topical salves.

WHERE CAN I BUY PURE MEDICANNA PRODUCTS?

You can order our CBD products through our website or call us to place an order for you. Our products can also be found throughout the nation in natural health food stores, local dispensaries, liquor stores, and convenience stores.

IS CBD OIL FROM INDUSTRIAL HEMP LEGAL?

Yes, Industrial hemp is legal to grow, import and ship across state lines and process into various products, including the fabled CBD oils, so long as they contain less than 0.3% delta-9 tetrahydrocannabinol aka THC.

WHAT IS PURE MEDICANNA’S REFUND POLICY?

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. Please see our Return Policy Page (link in the footer) for more information regarding our Return Policy.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Please allow up to 2 business days for processing and up to 5 business days for the order to arrive at your shipping destination.

All shipments are sent via the US Postal Service or UPS. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hours of receipt of package.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept payment from cards that have the VISA, MasterCard, or American Express logo.

ARE THERE ANY NEGATIVE SIDE EFFECTS FROM CBD?

No. CBD from Pure MediCanna is safe, non-psychoactive and has no known adverse side effects.

WILL I FAIL A DRUG TEST FROM USING PURE MEDICANNA CBD OIL?

CBD products from Pure MediCanna do not contain THC, and therefore will not result in a failed drug test. CBD is considered to be undetectable in saliva or urine tests, though there remains a rare instance that the trace amounts of THC may be detected. All Pure MediCanna products comply with all applicable regulations regarding minimal THC content, and our full-spectrum hemp oil contains less than .3% of THC by volume, as required by law.

WHAT KIND OF TESTS DO YOU RUN ON YOUR PRODUCTS?

Each batch of our CBD is third-party lab tested for potency and guaranteed to be free of contaminants like heavy metals, bacterial and microbial life, mycotoxins and pesticides.

WHAT’S THE DIFFERENCE BETWEEN PURE MEDICANNA’S CBD OIL AND OTHER HEMP PRODUCTS BEING SOLD AT THE GROCERY STORE?

Hemp products sold in your local grocert stores may contain only trace amounts of active CBD or no CBD at all if it is a hemp seed product. Our products are made from 99%+ pure CBD isolate or our 69% active CBD Full Spectrum Oil which is extracted from industrial hemp grown in Colorado.

I AM FROM A STATE WHERE IT’S ILLEGAL TO USE MEDICAL MARIJUANA. CAN I STILL BUY CBD OIL?

Yes, our CBD is extracted from Industrial Hemp in Colorado. You are able to buy our CBD products in all 50 United States without any risk.

IN WHAT COUNTRIES IS CBD OIL FROM INDUSTRIAL HEMP LEGAL?

United States, Argentina, Austria, Belgium, Belize, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Netherlands Antilles, Northern Ireland, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Scotland, Slovak Republic, Slovenia, South Africa, Sweden, Switzerland, U.S. Virgin Islands, United Kingdom, Uruguay, Wales.