FAQ's

What is CBD?

CBD is one of over 85 cannabinoids and comes from the Industrial Hemp plant. It is non-psychoactive and possesses massive natural health potential for various ailments.

Do you ship to all 50 States?

Yes, we ship to all 50 States.

What is Full Spectrum CBD?

Full spectrum CBD is CBD extracted from the whole plant complex and includes the full spectrum of cannabinoids and other plant nutrients that naturally occur in the industrial hemp plant. Full spectrum CBD contains a slight trace amount of THC of no more than .3% which is the legal maximum limit.

What is CBD Isolate?

CBD isolate is CBD that is extracted from the industrial hemp plant and the CBD compound is completely isolated from the rest of the plant materials and other cannabinoids. It is the most pure form of CBD and contains no detectable trace of THC.  

Can I get "high" from taking CBD?

No, CBD is not psychoactive. The "high feeling" most people associate with marijuana comes from THC, an active component found in the cannabis plant. There are over 85 cannabinoid compounds in a cannabis plant which includes CBD and THC, however THC is the only one that is psychoactive.

CBD is also a natural component in cannabis, but unlike THC, it doesn’t get you high. CBD binds to receptors all throughout the body and will not cause any psychoactive effects. CBD extracted from Industrial Hemp contains less than the legal maximum amount of .3% THC, which is not enough to make someone feel high.

How do I take CBD?

The most common usage for CBD is as an oil delivered as a tincture. You simply drop it directly under your tongue and let it dissolve through your sublingual glands (under the tongue) for very fast results. You may also use tinctures in your favorite foods or added into your favorite drink.

You can also apply CBD topically, directly on your skin, to target localized pain for almost immediate relief.

Where can I buy Pure MediCanna CBD products?

You can order our CBD products through our website www.puremedicanna.com or call us (800) 482-2660 to place an order. Our products can also be found throughout the United States in various locations including Natural Health Food Markets, Collectives/Dispensaries, Doctors offices, Chiropractors and more. 

Where is your CBD grown?

All Pure MediCanna CBD is grown on our partner farm in the State of Colorado, in the USA. 

Is CBD Oil from Industrial Hemp legal?

Yes, CBD oil extracted from industrial hemp is legal to consume in the United States as long as the CBD contains less than 0.3% THC by dry weight. All of Pure MediCanna's CBD products contain less than 0.3% THC.

What is Pure MediCanna's Refund Policy?

If you are not fully satisfied with your purchase, you may request a full refund for the purchase price within 30 days. Please see our Return Policy Page for more information regarding our Return Policy.

How long will it take for my order to arrive?

Please allow up to 2 business days for processing and up to 5 business days for the order to arrive at your shipping destination. All orders placed during business days before 4pm pst are shipped that same day. Orders received after 4pm pst are shipped the following business day. Orders placed on weekends are shipped the next business day. 

All shipments are sent via the US Postal Service. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hours of receipt of package.

What type of payments do you accept?

We currently only accept payment from cards that have the Visa or MasterCard logo.

Do you ship internationally?

Yes we do. All overseas customers must use a customs broker. We highly recommend insurance. Once your order is shipped, we cannot be responsible for lost or confiscated shipments.

Are there any negative side effects from taking CBD?

No. CBD from Pure MediCanna is safe, non-psychoactive and has no known adverse side effects.

Will I fail a drug test after using Pure MediCanna CBD products?

All Pure MediCanna CBD products comply with all applicable regulations regarding minimal THC content. Our products made with full-spectrum CBD oil contain less than .3% of THC, as required by law, and our products made with CBD isolate contain zero THC. With that being said, we can not guarantee whether you will pass or fail a drug tests. Pure MediCanna makes no claims regarding passing or failing drug tests and is not held responsible for test results regardless of their outcomes.

What kinds of tests/analysis do you run on your products?

Each batch of our CBD is third-party lab tested for potency and purity. You can find our lab test results on a scannable QR code located on the label of every product we offer as well as here.

What makes CBD different from Hemp Seed?

Hemp seed products do not contain any CBD as they are made from hemp seed or the oil from the hemp seed. Our Pure MediCanna products are made from 99%+ pure CBD isolate or Full Spectrum CBD Oil which is extracted from the grown Industrial Hemp plants. 

I am from a state where medical marijuana is not legal. Can I still purchase CBD from Pure MediCanna?

Yes, our CBD is extracted from USA grown Industrial Hemp that has less than the THC maximum .3% legal limit meaning you are able to buy our CBD products online and have them shipped directly to you.

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