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FAQ's


What is CBD?

CBD is one of over 85 cannabinoids and comes from the Industrial Hemp plant.  It is non-psychoactive and possesses massive natural health potential for various ailments.

Can I get "high" from taking CBD?

No, CBD is not psycho-active. The "high feeling" most people associate with marijuana comes from THC, an active component found in the cannabis plant. There are over 85 cannabinoid compounds in a cannabis plant which includes CBD and THC, however THC is the only one that is psychoactive.

CBD is also a natural component in cannabis, but unlike THC, it doesn’t get you high. CBD binds to receptors all throughout the body and will not cause any psychoactive effects. CBD extracted from Industrial Hemp contains less than the legal maximum amount of .3% THC, which is not enough to make someone feel high.

How do I take CBD?

The most common usage for CBD is as an oil delivered as a tincture. You simply drop it directly under your tongue and let it dissolve through your sublingual glands for fast results. You may also use the tincture in your favorite foods or added into your favorite drink. You can also use CBD through smoking vapor or applying topical salves to target localized pain.

Where can I buy Pure MediCanna CBD products?

You can order our CBD products through our website www.puremedicanna.com or call us (800)482-2660 to place an order. Our products can also be found throughout the United States in various locations including Natural Health Food Markets, Collectives/Dispensaries, Doctors offices, Chiropractors and more. 

Is CBD Oil from Industrial Hemp legal?

Yes, CBD oil extracted from industrial hemp is legal to consume in all 50 United States as long as the CBD contains less than 0.3% THC by dry weight.

What is Pure MediCanna's Refund Policy?

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. Please see our Return Policy Page (link in the footer) for more information regarding our Return Policy.

How long will it take for my order to arrive?

Please allow up to 2 business days for processing and up to 5 business days for the order to arrive at your shipping destination although. All orders placed during business days before 5pm pst are shipped that same day. Orders received after 5pm pst are shipped the following business day. Orders placed on weekends are shipped the next business day. 

All shipments are sent via the US Postal Service. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hours of receipt of package.

What type of payments do you accept?

We accept payment from cards that have the VISA or MasterCard logo.

Are there any negative side effects from taking CBD?

No. CBD from Pure MediCanna is safe, non-psychoactive and has no known adverse side effects.

Will I fail a drug test after using Pure MediCanna CBD products?

All Pure MediCanna CBD products comply with all applicable regulations regarding minimal THC content, and our full-spectrum hemp oil contains less than .3% of THC by volume, as required by law. With that being said, we can not guarantee whether you will pass or fail a drug tests. Pure MediCanna makes no claims regarding passing or failing drug tests and is not held responsible for test results regardless of their outcomes.

What kinds of tests do you run on your products?

Each batch of our CBD is third-party lab tested for potency and guaranteed to be free of contaminants like heavy metals, bacterial and microbial life, mycotoxins and pesticides.

What makes CBD different from Hemp Seed?

Hemp seed products sold in your local grocery stores do not contain any CBD as they are made from hemp seed. Our products are made from 99%+ pure CBD isolate or CBD Full Spectrum Oil which is extracted from Industrial Hemp plants grown in USA.

I am from a state where medical marijuana is not legal. Can I still purchase CBD from Pure MediCanna?

Yes, our CBD is extracted from USA grown Industrial Hemp that has less than the THC maximum .3% legal limit meaning you are able to buy our CBD products in all 50 United States without any risk.